Privacy Policy

Good Planet Products LLC, doing business as EZ No Slip™ (“EZ No Slip,” “we,” “us” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit eznoslip.com, purchase our products, contact us or otherwise interact with us.

1. Personal Information We Collect

Depending on how you interact with us, we may collect:

• Contact information, such as your name, email address, telephone number, billing address and shipping address.
• Order and transaction information, including products purchased, order history, shipping information, returns and customer-service communications.
• Payment information, which is processed by Shopify and its payment-processing partners. We generally do not receive or store complete payment-card numbers.
• Account information, if you create a customer account.
• Communications, including messages, questions, product reviews and other information you provide to us.
• Marketing preferences, including whether you have chosen to receive or unsubscribe from promotional communications.
• Device and usage information, such as your IP address, browser type, device information, pages viewed, referring website and interactions with the website.
• Cookie and similar technology information, as described below.

2. How We Collect Information

We may collect personal information:

• Directly from you when you place an order, create an account, submit a form, contact us or sign up for communications.
• Automatically through cookies, pixels and similar technologies when you use the website.
• From Shopify and service providers that support our store, payments, shipping, analytics, advertising and customer service.
• From social-media platforms or other third parties when you interact with our content or advertisements.

3. How We Use Personal Information

We may use personal information to:

• Process, fulfill, ship and manage orders.
• Process payments, returns and refunds.
• Provide customer service and respond to questions.
• Maintain customer accounts and order records.
• Communicate about purchases, shipping and product information.
• Send promotional communications when permitted by law.
• Personalize and improve the website and customer experience.
• Measure website traffic and marketing effectiveness.
• Detect and prevent fraud, security incidents and misuse.
• Comply with legal, tax, accounting and regulatory requirements.
• Establish, exercise or defend legal claims.

4. How We Disclose Personal Information

We may disclose personal information to organizations that help operate our business, including:

• Shopify and its affiliated services.
• Payment processors and financial institutions.
• Shipping, fulfillment and delivery providers.
• Website hosting, information-technology and security providers.
• Analytics, advertising and marketing providers.
• Customer-service and communications providers.
• Accountants, attorneys, insurers and other professional advisers.
• Government agencies or other parties when required by law or reasonably necessary to protect our rights, customers or business.

We may also disclose information in connection with a merger, financing, sale, restructuring or transfer of all or part of our business or assets.

These providers may use personal information only as permitted by their agreements with us and applicable law.

5. Shopify

Our online store is hosted by Shopify. Shopify processes personal information necessary to provide the store, checkout, payment and related services.

Shopify may process information under its own privacy terms and may provide customers with separate privacy controls.

Additional information is available through Shopify’s Privacy Portal: https://privacy.shopify.com/

6. Cookies and Similar Technologies

We and our service providers may use cookies, pixels and similar technologies to:

• Keep the website and shopping cart functioning.
• Remember user preferences.
• Understand website traffic and performance.
• Prevent fraud and maintain security.
• Measure marketing activity.
• Deliver or measure advertising, where applicable.

You can manage certain cookies through our cookie banner or your browser settings. Disabling essential cookies may prevent portions of the website or checkout from working correctly.

7. Sale, Sharing and Targeted Advertising

We do not sell personal information for money.

However, some privacy laws may define certain uses of advertising cookies, pixels or information disclosed to advertising partners as “selling,” “sharing” or processing for targeted advertising.

Where required, you may opt out through our Your Privacy Choices or data-sharing opt-out page.

We will also process legally recognized browser-based opt-out signals, such as Global Privacy Control, where required by applicable law and supported by our website.

8. Email and Marketing Communications

You may unsubscribe from promotional email messages by using the unsubscribe link included in those messages.

We may still send non-promotional communications regarding orders, transactions, customer-service matters, product safety or changes affecting our relationship with you.

9. Your Privacy Rights

Depending on where you live and subject to applicable law, you may have the right to:

• Request access to personal information we maintain about you.
• Request correction of inaccurate personal information.
• Request deletion of personal information.
• Obtain a copy of certain personal information.
• Opt out of certain sales, sharing or targeted advertising.
• Withdraw consent where processing is based on consent.
• Appeal a decision concerning a privacy request.
• Receive equal service and pricing without unlawful discrimination for exercising privacy rights.

To submit a privacy request, contact us at info@eznoslip.com. We may need to verify your identity before completing the request. You may also use an authorized agent where permitted by law.

We will respond within the time required by applicable law.

10. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including completing transactions, providing customer service, maintaining business and tax records, resolving disputes, preventing fraud and complying with legal obligations.

Retention periods may vary depending on the type of information and why it was collected.

11. Data Security

We use reasonable administrative, technical and physical safeguards designed to protect personal information. However, no website, transmission method or storage system can be guaranteed to be completely secure.

Please protect your account credentials and contact us if you believe your information or account has been compromised.

12. Children’s Privacy

Our website and products are intended for adults and are not directed to children under 13. We do not knowingly collect personal information directly from children under 13.

If you believe a child has provided personal information to us, please contact us so that we can take appropriate action.

13. Third-Party Websites

Our website may contain links to third-party websites, platforms or services. We do not control and are not responsible for their privacy or security practices. We encourage you to review their privacy policies before providing personal information.

14. International Visitors

If you access the website from outside the United States, your information may be processed in the United States and other countries where Shopify or our service providers operate. Privacy and data-protection laws in those countries may differ from the laws in your location.

Where required, we use appropriate measures for international transfers of personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, services or legal obligations.

The revised policy will be posted on this page with an updated “Last Updated” date. Material changes may be communicated through the website or by another appropriate method.

16. Contact Us

For questions, concerns or privacy requests, contact:

Good Planet Products LLC
Doing business as EZ No Slip™
PO Box 2362
Santa Fe, NM 87504
United States
Email: info@eznoslip.com